Shipping policy

Orders typically ship in 2-3 business days unless otherwise noted. HOWEVER, during Launch Days, Black Friday / Cyber Monday weekend, and other sale time orders can take 5-7 business days to ship because we are handling a high volume of orders. Once a package leaves our shop, we are unable to control how it is handled by the carrier. Should your order arrive damaged, please contact us immediately so that we can do our best to resolve the issue. Please verify your shipping address is correct at checkout before submitting your order. We are not responsible for orders shipped to incorrectly submitted addresses. Customers are responsible for paying any reshipping charges associated with a package if an incorrect shipping address is entered at checkout.

Our shipping partners are very fast and orders are processed immediately once they are received. Please email us as soon as possible and we will try our best to fix the issue before fulfillment. If a label has been printed, we will not be able to make a change. We highly recommend double checking all information before checking out to ensure there are no issues. 

Do you ship internationally?

YES! We do ship internationally via UPS. International orders require extended shipping time, sometimes up to 6-8 weeks in some cases. Shipping times vary greatly based on your international shipping address. Please note: Duties and taxes for international orders can be paid at checkout with almost all available shipping options; however, customers who select USPS Int'l PO BOXES ONLY will be responsible for paying duties, taxes and other charges prior to delivery, as these cannot be paid during checkout. These fees are the buyer’s responsibility. Please check with your country’s customs office to determine what these additional costs will be prior to purchasing.